Blocworx RMA Process allows you to manage your return merchandise or material authorisation on one centralised system.
Track and control your returns process by inputting information such as part numbers, serial numbers and more. Quickly approve or decline returns though the system.
Implement shipment in and out lists with rules to prevent duplication of product returns and document when multiple returns of the same product occur.
Trace your visual inspection information and upload images of products upon receipt. Record functionality tests and determine if rework can be completed.
Control out of the box audits of products before shipping to customers to validate production processes.
Get Blocworx RMA Process for return on your businesses investment and provide better customer service to your consumers.