Last updated: 09/04/2020
Introduction
This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain. The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
Devoltaire Limited trading as Blocworx (Blocworx, “us’, “we”, “our) is strongly committed to protecting the privacy of its user community. The intent of this privacy statement is to detail the information Blocworx may gather about individuals who visit its website and how that information is used. You should read this statement carefully before using the website.
Personal Data
Blocworx uses, discloses, transfers and otherwise processes data, including Personal Information, in several ways. Personal Data includes Name, Address, Telephone Number, Email, Company Name.
Blocworx uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Blocworx believes may be of interest to you and your business. In you making initial contact you consent to Blocworx maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. We may from time to time use such information to identify its visitors. Blocworx may also collect statistics about the behaviour of visitors to its website.
Blocworx websites use cookies, which is a series of information that a website stores on a visitor’s computer, and that the visitor’s browser delivers to the website each time the visitor returns. More specifically a “cookie” is a small text file which is stored, either on your hard drive, or in memory until your browser is closed. Cookies are used by us to enhance your experience of the site and facilitate ease of navigation through the website.
You are entitled to object to our use of cookies and you can disable cookies on your website browser. However, you should be aware that certain cookies may be necessary in order to provide you with certain features such as the customised delivery of certain information.
We also collect statistical data via the website, which allows us to assess the number of visitors to the website and to identify what page is viewed most frequently.
Data Uses
We use Personal Data to provide, improve and secure our Service; for analytics, marketing and sales purposes; to comply with applicable laws; and to support our legitimate interests. Personal data is also collected for the following functions:
- To provide you with services
- To notify you about changes to our services and/or products
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To detect, prevent and address technical issues
- To offer new potential products or services
- To allow to access to our applications
Cookies Policy
“Cookies” are small pieces of information stored by your internet browser that collect data such as your browser type, your operating system, web pages visited, time of visits, advertisements viewed, content viewed and other click stream data.
We use cookies to help us customize our websites to your needs, to deliver a better, more personalised service and to recall certain choices you’ve made so you don’t have to re-enter them. Cookies also enable us to identify traffic to our website including pages visited, visitor numbers and traffic paths taken.
We also use third-party services such as Google Analytics, who set and use their own cookies to identify visitors and provide their own contextual services.
You can decide to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s ‘Help’ option to learn the correct way to modify your cookies or look at the links below.
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-10
- Safari: https://support.apple.com/kb/PH21411
- Firefox: https://support.mozilla.org/products/firefox/cookies
- Opera: http://www.opera.com/help/tutorials/security/cookies/
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
Data Security
We know how important and sensitive your personal data is. We take several measures to ensure that your information is securely processed, collected and preserved from data loss and unauthorised access. Our technical, administrative and organisational security measures are described in detail in our Security Policy (link to sp page).
Third Party Service Providers
In order to support our operations, we depend
on several Service Providers. They help us with various services such as
payment processing, web audience analysis, cloud hosting, marketing and
communication, etc.
Each time we share data with these Service
Providers, we ensure that they use it in compliance with Data Protection
legislation, and that the processing they carry out for us is limited to our
specific purpose and covered by a specific data processing contract.
Here is a list of the Service Providers we are
currently using, why we use them, and the type of data we share with them:
| Service Provider | Purpose | Shared Data |
| Stripe (PCI-DSS compliant) Privacy & Security | Payment processing on Blocworx.com | Shared with Stripe: Order details (amount, description, reference), Customer name and email Only stored by Stripe: credit card info |
| VMotion Privacy & policy | Infrastructure and hosting | Hosted by VMotion: Production data from Blocworx.com and its affiliate services, including customer databases. Data Center certificates: PCI-DSS |
| Google Analytics Privacy & policy Types of Cookies | Anonymous website audience analysis. Opt-out | Shared with Google Analytics: Non-personal browser data, anonymized IP, geolocation info, language (no identifiable information) |
Data Subject Rights
If you have an account on blocworx.com, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Policy Updates
We may update this privacy policy from time to time, in order to clarify it, to reflect any changes to our website or to comply with legal obligations. The “Last Updated” mention at the top of the policy indicates the last revision, which is also the effective date of those changes.
Contacting Us
If you have any questions regarding this Privacy Policy or any enquiry about you personal data, please reach out to us via email at info@blocworx.com or by post:
Unit 1B, Annacotty Business Park, Annacotty, Co. Limerick, Ireland, V94 Y239.